Thank you for contacting NFL Game Pass.
We understand you are unable to access your Game Pass.
Our technical team has been working hard to make the app available on Samsung TVs built in 2020 and later however, due to technical difficulties the app was not released to the content store.
As per the recent update from our development team, the NFL Game Pass app for Samsung TVs built in 2020 and later will be made available during the next season.
NFL Game Pass is currently available on PS4 devices and we are trying hard to make it available on PS5 in near future.
Further, Resume where you left off is currently available on web only but soon it is going to be available on other devices as well.
Trust us we are there for you and sincerely working towards to resolve this issue.
We understand that this is frustrating and sincerely apologise for any inconvenience this might have caused to you.
We do not take your fandom for granted, and appreciate all your support as fans of the NFL this season.